Pure Extract – Good
All sales are final but in partnership with Hanfong Home Shopping, we allow refunds to be made within 7 days of the date you received the package. Items must be unopened and unused, with all original packaging with the free gifts that came along with the purchase. Reimbursements will be made on verification that the product has not been opened or used. (Note: We do not and will not re-sell any returned edible merchandise.) Customers are responsible for all shipping costs.
In the very rare case of manufacturing defects, we can accept returns within 14 days of receiving the product. Credit will only be given for products returned undamaged and unopened, which have verified defects of the material, confirmed by detailed inspection, and which have been received within 14 days of receipt. (Packaging defects and packaging damage acquired during shipping are not considered for these returns. Each product is inspected prior to ship-out to ensure it is not damaged. If damage occurs in the shipping process, that issue will be taken up with the courier service on your behalf. You may order a replacement; however, a refund for the damaged item will only be issued if the courier service determines damage was made in the shipping process and not after receipt.)